Terms of Services

Last updated: July 2026

These Terms of Services ("Terms") govern access to and use of the Magic Jungle SaaS platform (the "Platform") at admin.magic-jungle.com and its tenant CRM frontends. By signing in to a super-admin account or operating a tenant brand on the Platform, you agree to these Terms.

1. The Platform

Magic Jungle is a multi-tenant customer-relationship and loyalty platform. The Platform host (the "Provider") supplies the software, infrastructure and operational support; tenants ("Brands") configure their own apps, customers, products and content within the Platform.

2. Accounts

You are responsible for keeping super-admin and brand-admin credentials confidential, and for all activity under those accounts. Notify the Provider promptly of any suspected unauthorised access.

3. Acceptable use

You agree not to use the Platform to (a) violate any applicable law, (b) infringe the rights of others, (c) transmit malware or attempt to compromise Platform integrity, or (d) send unsolicited bulk messaging that violates the recipient's local communication laws.

4. Tenant data & privacy

Each Brand controls the customer data it stores on the Platform. The Provider acts as a data processor on the Brand's behalf and applies reasonable safeguards. Brands are responsible for publishing their own Privacy Policy and Terms of Services to end-customers (per-brand pages are available at /privacy-policy/{token} and /tos/{token} on the tenant CRM host).

5. Availability

The Platform is provided on a commercially reasonable best-effort basis. Scheduled maintenance windows and incident response are coordinated with active tenants.

6. Changes

The Provider may update these Terms from time to time. Material changes will be communicated through the super-admin dashboard or by email to the registered operator address.

7. Contact

For questions about these Terms, contact the Provider at the address on file with your account.